Registering an ARO cluster to OpenShift Cluster Manager

ARO clusters do not come connected to OpenShift Cluster Manager by default, because Azure would like customers to specifically opt-in to connections / data sent outside of Azure. This is the case with registering to OpenShift cluster manager, which enables a telemetry service in ARO.

Prerequisites

• An Red Hat account. If you have any subscriptions with Red Hat, you will have a Red Hat account. If not, then you can create an account easily at https://cloud.redhat.com .

Steps

1. Login to https://console.redhat.com with you Red Hat account.

2. Go to https://console.redhat.com/openshift/downloads and download your pull-secret file. This is a file that includes an authentication for cloud.openshift.com which is used by OpenShift Cluster Manager.

3. Follow the Update pull secret instructions to merge your pull-secret (in particular cloud.openshift.com) in your ARO pull secret. Be careful not to overwrite the ARO cluster pull secrets that come by default - it explains how in that article.

4. After waiting a few minutes (but it could be up to an hour), your cluster should be automatically registered in this list in OpenShift Cluster Manager; https://console.redhat.com/openshift

   You can check the cluster ID within the Cluster Overview section of the admin console with the ID of the cluster in OCM to make sure the right cluster is registered.

5. The cluster will appear as a 60-day self-supported evaluation cluster. However, again, wait about an hour (but in this case, it can take up to 24 hours), and the cluster will be automatically updated to an ARO type cluster, with full support. You don’t need to change the support level yourself.

This makes the cluster a fully supported cluster within the Red Hat cloud console, with access to raise support tickets, also.